There is always a reason to celebrate a birthday, a birth, love! The eshop is up and running and all your orders are being processed.


If you have a gift to offer to a loved one or to yourself, my team is mobilized to prepare and ship your orders as per usual… or almost. We are preparing all your orders, which are sent or delivered twice a week on Mondays and Tuesdays.


In Paris and inner suburbs, our courier delivers (contact-free) your orders to you after having previously agreed on a time slot. Please carefully fill your phone number and exact address information so that the delivery can happen as easily as can be.


For the rest of the country as well as for international delivery, your orders are sent via UPS at no additional cost compared to standard shipping.



MODELS’ AVAILABILITY


We can deliver everything that is available on our website and even, in most cases, custom make other models.


We are only able to make custom orders if they are made of gold or silver, but no vermeil, for the gilding companies are currently closed. Vermeil orders can be made but will only be gold plated and shipped after the lockdown.


For that same reason, ring size adjustments are only possible on gold and silver models.


All engravings will be made after the lockdown unless our service provider reopens earlier than anticipated, or for exceptions examined on a case by case basis with him.


Exchange deadlines will obviously be extended for as long as needed. If we are able to carry them out before then, we will proceed on specific terms for each case, to this end you can contact us and we will reply as fast as possible.



CONTACT US


For any question concerning an ongoing order or an exchange, if you need information about wedding bands or the making of a piece with a family stone, please do not hesitate to contact us : now is a time to take a moment to think about special creations…


We can provide you with precise information, elaborate projects with you, and often make them for you!


Contact by email or phone on contact@emmanuellezysman.fr or +33 7 87 38 93 49, we will respond as soon as possible.


Let’s take care of each other, stay home !


Emmanuelle

LivraisonExceptionnelle